This website is operated by We LOVE England Store. Throughout the site, the terms “we”, “us” and “our” refer to We LOVE England Store.
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. This may increase during busy periods although we will endeavour to keep to any delays to a minimum.
Shipping charges for your order will be calculated and displayed at checkout.
We will endeavour to do everything in our power to ensure the goods arrive with you in a timely manner, although please accept that delays within the postal service or with carrier services are beyond our control.
Please note, the Royal Mail will be subject to industrial action on dates throughout October, November and December 2022. More details can be found here on the Royal Mail website.
We offer international shipping although certain products are only available in certain countries. Please check when ordering your product.
We Love England Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We Love England Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.
With the aftermath of Brexit, please accept that We Love England Ltd cannot be held liable or control any additional delays or charges incurred. We will always act in good faith and endeavour to provide an excellent service to our customers, but any delays or charges incurred by individual country borders are unfortunately outside our control.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We Love England Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.
WLE uses the Royal Mail for delivery. In order to allow us to process and package your purchases we recommend you place your orders 2-3 days in advance of the below dates for your locality. Canvases are despatched separately - please see information relating to delivery dates on the individual canvas pages. The following dates are based on the dates on the Royal Mail website. Please see the Royal Mail website for up-to-date details here. Please note, the Royal Mail will be subject to industrial action on dates throughout October and November. More details can be found here on the Royal Mail website.
Latest Recommended Posting DatesAllow plenty of time for posting. Please post items and gifts for Christmas early, particularly for International deliveries. Ongoing Covid restrictions, reduced air and freight capacity, high volumes, winter weather conditions and industrial action are all impacting transportation and local delivery across the globe. |
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| Friday 16 December | UK |
| Friday 7 October |
British Virgin Islands, Dominica and Anguilla |
| Thursday 1 December | Australia, New Zealand |
| Friday 2 December | China (People's Republic) |
| Monday 5 December |
All remaining Caribbean destinations |
| Wednesday 7 December |
Africa, Asia (except China, People's Republic), Central and South America, Far and Middle East |
| Thursday 8 December | Cyprus and Malta |
| Friday 9 December |
Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey |
| Saturday 10 December |
Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA |
| Monday 12 December |
Austria, Denmark, Germany, Iceland, Ireland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland |
| Wednesday 14 December | Belgium, France, Luxembourg |
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at contact@we-love-england.com with your name and order number, and we will look into it for you.